Terms and Conditions

Effective Date: January 1st, 2025 Last Updated: July 21st, 2025

These Terms and Conditions ("Terms") constitute a legally binding agreement between Netra Technologies Inc. ("Netra," "We," "Us," or "Our") and the business entity that accepts these Terms ("Customer" or "You"). These Terms apply only to business customers; Netra does not provide services to individual consumers. By accessing or using our software-as-a-service (SaaS) platform ("Service"), You acknowledge that You have read, understood, and agree to be bound by these Terms.


1. Definitions

1.1. Authorized Users means Customer's employees, contractors, and authorized representatives who are authorized to access and use the Service under Your account.

1.2. Confidential Information means all non-public information disclosed by either party to the other, whether orally or in writing, including but not limited to Customer Data, trade secrets, technical information, business strategies, and pricing information. Notwithstanding the foregoing, Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known to the receiving party, without restriction, prior to disclosure by the disclosing party; (c) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information; or (d) is rightfully obtained by the receiving party from a third party without restriction as to use or disclosure.

1.3. Customer Data means any data, documents, materials, or information uploaded, transmitted, or input into the Service by or on behalf of the Customer.

1.4. Service means Netra's SaaS platform for company network analysis, including all features, functionalities, updates, and modifications such as fraud detection, due diligence tools, and risk prediction.

1.5. Subscription Form means the mutually agreed-upon order form, service agreement, or other written document executed by You and Netra, specifying the Service details, subscription terms, and fees, and through which You subscribe to the Service.

1.6. Usage Data means aggregated, anonymized data derived from Your use of the Service that does not identify You or any individual.


2. Grant of License

2.1. Access Rights. Subject to these Terms, Netra grants You a limited, non-exclusive, non-transferable, and revocable right to: a) Access and use the Service during the subscription term. b) Allow Authorized Users to access and use the Service. c) Use the Service solely for Your internal business purposes, and not for the benefit of any third party (e.g., as a service bureau or for providing services to third parties), unless expressly permitted in a separate written agreement with Netra.

2.2. Restrictions. You shall not, and shall ensure Your Authorized Users do not: a) Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service. b) Modify, adapt, translate, or create derivative works based on the Service. c) Use the Service for any unlawful purpose or in any manner that violates any applicable local, state, federal, or international law or regulation, including, but not limited to, laws regarding data privacy, export control, and consumer protection, or to infringe any intellectual property rights of Netra or any third party. d) Share, resell, distribute, or sublicense access to the Service. e) Upload malicious code or attempt to breach the Service's security. f) Exceed any usage limits specified in Your Subscription Form.


3. Customer Data

3.1. Ownership. You retain all rights, title, and interest in Your Customer Data. Nothing in these Terms transfers ownership of Customer Data to Netra.

3.2. License Grant. You grant Netra a worldwide, non-exclusive, royalty-free license to process, store, and use Customer Data solely to: a) Provide, maintain, and improve the Service functionality for You. b) Generate anonymized and aggregated statistical data or other aggregated data that does not identify You or any individual, for the purpose of improving the Service or for other legitimate business purposes. c) Comply with applicable laws and governmental requests.

3.3. Data Compliance. You represent and warrant that: a) You have obtained all necessary rights and permissions to use Customer Data. b) Customer Data complies with all applicable laws and regulations. c) Utilize feedback, suggestions, or ideas provided by You or Your Authorized Users regarding the Service to enhance and develop our platform. d) Your use of the Service will not violate any third-party rights.

3.4. Storage Location. Customer Data is stored in ISO 27001 certified data centers located in the European Union. Netra will not transfer Customer Data to other jurisdictions without Your prior written consent, unless required by law or to ensure Service continuity in a force majeure event, in which case Netra will inform You promptly.


4. Fees and Payment Terms

4.1. Subscription Fees a) Fees are specified in Your Subscription Form. b) Payment is due within 30 days of invoice issuance. c) All fees are non-refundable unless otherwise specified in Your Subscription Form. d) Netra may increase fees upon 60 days' written notice to You. If You do not agree to the increased fees, You may terminate Your subscription by providing written notice to Netra within 30 days of receiving the fee increase notification, with such termination effective at the end of Your then-current subscription term.

4.2. Taxes a) Fees exclude all taxes, duties, and similar assessments. b) You are responsible for all applicable taxes arising from Your purchase of the Service, except for Netra's income taxes. c) You shall provide valid tax exemption certificates if claiming exemption.

4.3. Payment Terms a) Late payments incur interest at a rate of 1.5% per month or the maximum legal rate, whichever is lower. b) Netra may suspend Service access for payments over 45 days late, after providing You with written notice. c) You must dispute any charges in writing within 30 days of the invoice date. d) Undisputed amounts must be paid while disputes are resolved.


5. Service Levels and Support

5.1. Service Level Agreement (SLA) a) Netra commits to 99.5% monthly uptime. b) Uptime excludes scheduled maintenance with 48-hour prior notice. c) "Uptime" for the purpose of this SLA means the percentage of time during a calendar month that the core functionalities of the Service are operational and accessible to Customer, excluding scheduled maintenance periods. d) In the event Netra fails to meet the 99.5% monthly uptime commitment, Customer will be eligible for service credits, calculated as: 1 day of credit applied against future invoices for every 0.1% below the 99.5% target uptime for the affected month. The maximum credit issued in any given month shall not exceed 10% of the monthly subscription fee for that month. Service credits are Your sole and exclusive remedy for any downtime or Service availability issues.

5.2. Technical Support a) Email support is available 9 AM-5 PM EST, Monday-Friday. b) Maximum 4-hour initial response time for critical issues. c) Support is provided in English only. d) Additional support packages may be available for purchase, as specified in Your Subscription Form.

5.3. Maintenance a) Scheduled maintenance will be performed during off-peak hours to minimize disruption. b) Emergency maintenance may be performed as needed, with notification sent promptly. c) Notifications will be sent for all maintenance windows.


6. Privacy and Security

6.1. Data Security a) Netra implements SOC 2 Type II certified security controls. b) Regular third-party security audits are conducted. c) Customer Data is protected with encryption in transit and at rest. d) Robust access controls and authentication requirements are enforced.

6.2. Data Processing a) All data processing complies with applicable data protection laws. b) Netra will not use Customer Data for AI training purposes. c) No unauthorized third-party access to Customer Data will be permitted. d) In the event of a confirmed data breach involving Customer Data, Netra will notify You within 48 hours of becoming aware of the breach, providing relevant details about the incident, including, to the extent known, the nature of the breach, the type of data affected, the approximate number of data subjects concerned, and the measures taken or proposed to be taken to address the breach.

6.3. Privacy Compliance a) Netra's Privacy Policy is incorporated by reference into these Terms. b) Netra complies with GDPR and CCPA where applicable. c) A Data Processing Agreement (DPA) is available upon request for customers requiring it.


7. Term and Termination

7.1. Term a) The initial term of Your subscription is specified in Your Subscription Form. b) Unless otherwise specified in Your Subscription Form, the Service will automatically renew for successive 12-month periods ("Renewal Term") following the initial term. c) Either party may prevent automatic renewal by providing written notice to the other party at least 60 days prior to the end of the then-current term.

7.2. Termination a) Either party may terminate this Agreement for convenience by providing 30 days' written notice to the other party. b) Either party may immediately terminate this Agreement upon written notice if the other party commits a material breach of these Terms (e.g., Your non-payment of undisputed fees for more than 45 days, or Our failure to provide the core Service functionality for an extended period), provided that the breaching party fails to cure such breach within 15 days after receiving written notice thereof from the non-breaching party. c) Either party may terminate this Agreement immediately upon written notice in the event of the other party's insolvency or bankruptcy. d) All fees immediately become due and payable upon termination or expiration of these Terms.

7.3. Post-Termination a) Your access to the Service will be terminated within 24 hours of the effective date of termination or expiration. b) All Customer Data will be deleted from Netra's production systems within 30 days following termination or expiration of the Service, unless otherwise required by applicable law or legitimate business purpose (e.g., audit trails, backups for disaster recovery within industry-standard retention periods). Netra is not responsible for any data loss occurring after this period. c) All confidentiality obligations shall survive termination or expiration of these Terms. d) For a period of 30 days following the effective date of termination or expiration, You may request a reasonable export of Your Customer Data in a standard, commonly used format (e.g., CSV or JSON), as available through the Service or as otherwise agreed upon by Netra. After this 30-day period, Netra will have no obligation to provide Customer Data.


8. Liability and Indemnification

8.1. Limitation of Liability a) To the maximum extent permitted by applicable law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business interruption, or goodwill, arising out of or in connection with these Terms or the Service, even if advised of the possibility of such damages. b) Each party's total cumulative liability arising out of or related to these Terms shall not exceed the fees paid by Customer to Netra for the Service in the 12 months immediately preceding the event giving rise to the claim. c) The limitations of liability set forth herein shall not apply to liability arising from a party's gross negligence, willful misconduct, or a party's indemnification obligations hereunder. d) Nothing in these Terms limits or excludes either party's liability for intellectual property infringement.

8.2. Indemnification a) Customer Indemnification. You agree to indemnify, defend, and hold harmless Netra, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) Your Customer Data, including any claim that Customer Data violates any third-party rights or applicable laws; or (ii) Your or Your Authorized Users' breach of Section 2.2 (Restrictions) or Section 3.3 (Data Compliance). b) Netra Indemnification. Netra agrees to indemnify, defend, and hold harmless You from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of a third-party claim alleging that the Service, as provided by Netra, infringes any valid United States patent, copyright, or trademark. This indemnification obligation does not apply to claims arising from: (i) Your use of the Service in combination with software or hardware not provided by Netra; (ii) modifications to the Service not made by Netra; or (iii) Your continued use of the Service after being notified of a claim or potential claim. c) Procedure. The indemnified party shall provide prompt written notice of any claim to the indemnifying party and shall cooperate with the indemnifying party in the defense of such claim. The indemnifying party shall have the sole control over the defense and settlement of any such claim, provided that any settlement requires the indemnified party's prior written consent if it imposes any obligation on the indemnified party or admits any liability on its part.


9. Governing Law and Disputes

9.1. Governing Law. These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

9.2. Dispute Resolution. a) Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by mandatory binding arbitration in New York, New York. b) The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. c) Each party shall bear its own legal costs related to the arbitration. d) Both parties waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.


10. Miscellaneous

10.1. General Provisions a) You may not assign or transfer these Terms or any rights or obligations hereunder without Netra's prior written consent. Netra may assign or transfer these Terms without Your consent. b) Neither party shall be liable for any failure or delay in performance under these Terms (other than for payment obligations) for causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. c) All notices required or permitted under these Terms shall be in writing and shall be deemed effectively given upon: (i) personal delivery; (ii) the second business day after mailing by certified or registered mail, postage prepaid, return receipt requested; (iii) the first business day after sending by reputable overnight courier (e.g., FedEx or UPS); or (iv) the first business day after sending by email to the legal contact email address provided by each party in the Subscription Form or as otherwise updated in writing. Notices to Netra should be sent to legal@netra.technology and to Customer at the address/email provided in the Subscription Form. d) No failure or delay by either party in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy.

10.2. Amendments a) Netra may update these Terms from time to time by providing You with 30 days' prior written notice. b) For material changes to these Terms, Netra will require Your affirmative consent. c) Your continued use of the Service after receiving notice of non-material changes constitutes Your acceptance of the updated Terms. d) If You find any changes unacceptable, You may terminate Your subscription as per Section 7.2.a.

10.3. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.

10.4. Electronic Acceptance. You acknowledge and agree that by clicking "I Agree," "Accept," or similar buttons or by accessing or using the Service, You are electronically signing and entering into a legally binding agreement with Netra, and You intend for Your electronic signature to be as binding as if You had signed this Agreement in ink.


By using the Service, You acknowledge Your acceptance of these Terms. Questions about these Terms should be sent to legal@netra.technology.


Effective Date: January 1st, 2025 Last Updated: July 21st, 2025

These Terms and Conditions ("Terms") constitute a legally binding agreement between Netra Technologies Inc. ("Netra," "We," "Us," or "Our") and the business entity that accepts these Terms ("Customer" or "You"). These Terms apply only to business customers; Netra does not provide services to individual consumers. By accessing or using our software-as-a-service (SaaS) platform ("Service"), You acknowledge that You have read, understood, and agree to be bound by these Terms.


1. Definitions

1.1. Authorized Users means Customer's employees, contractors, and authorized representatives who are authorized to access and use the Service under Your account.

1.2. Confidential Information means all non-public information disclosed by either party to the other, whether orally or in writing, including but not limited to Customer Data, trade secrets, technical information, business strategies, and pricing information. Notwithstanding the foregoing, Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known to the receiving party, without restriction, prior to disclosure by the disclosing party; (c) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information; or (d) is rightfully obtained by the receiving party from a third party without restriction as to use or disclosure.

1.3. Customer Data means any data, documents, materials, or information uploaded, transmitted, or input into the Service by or on behalf of the Customer.

1.4. Service means Netra's SaaS platform for company network analysis, including all features, functionalities, updates, and modifications such as fraud detection, due diligence tools, and risk prediction.

1.5. Subscription Form means the mutually agreed-upon order form, service agreement, or other written document executed by You and Netra, specifying the Service details, subscription terms, and fees, and through which You subscribe to the Service.

1.6. Usage Data means aggregated, anonymized data derived from Your use of the Service that does not identify You or any individual.


2. Grant of License

2.1. Access Rights. Subject to these Terms, Netra grants You a limited, non-exclusive, non-transferable, and revocable right to: a) Access and use the Service during the subscription term. b) Allow Authorized Users to access and use the Service. c) Use the Service solely for Your internal business purposes, and not for the benefit of any third party (e.g., as a service bureau or for providing services to third parties), unless expressly permitted in a separate written agreement with Netra.

2.2. Restrictions. You shall not, and shall ensure Your Authorized Users do not: a) Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service. b) Modify, adapt, translate, or create derivative works based on the Service. c) Use the Service for any unlawful purpose or in any manner that violates any applicable local, state, federal, or international law or regulation, including, but not limited to, laws regarding data privacy, export control, and consumer protection, or to infringe any intellectual property rights of Netra or any third party. d) Share, resell, distribute, or sublicense access to the Service. e) Upload malicious code or attempt to breach the Service's security. f) Exceed any usage limits specified in Your Subscription Form.


3. Customer Data

3.1. Ownership. You retain all rights, title, and interest in Your Customer Data. Nothing in these Terms transfers ownership of Customer Data to Netra.

3.2. License Grant. You grant Netra a worldwide, non-exclusive, royalty-free license to process, store, and use Customer Data solely to: a) Provide, maintain, and improve the Service functionality for You. b) Generate anonymized and aggregated statistical data or other aggregated data that does not identify You or any individual, for the purpose of improving the Service or for other legitimate business purposes. c) Comply with applicable laws and governmental requests.

3.3. Data Compliance. You represent and warrant that: a) You have obtained all necessary rights and permissions to use Customer Data. b) Customer Data complies with all applicable laws and regulations. c) Utilize feedback, suggestions, or ideas provided by You or Your Authorized Users regarding the Service to enhance and develop our platform. d) Your use of the Service will not violate any third-party rights.

3.4. Storage Location. Customer Data is stored in ISO 27001 certified data centers located in the European Union. Netra will not transfer Customer Data to other jurisdictions without Your prior written consent, unless required by law or to ensure Service continuity in a force majeure event, in which case Netra will inform You promptly.


4. Fees and Payment Terms

4.1. Subscription Fees a) Fees are specified in Your Subscription Form. b) Payment is due within 30 days of invoice issuance. c) All fees are non-refundable unless otherwise specified in Your Subscription Form. d) Netra may increase fees upon 60 days' written notice to You. If You do not agree to the increased fees, You may terminate Your subscription by providing written notice to Netra within 30 days of receiving the fee increase notification, with such termination effective at the end of Your then-current subscription term.

4.2. Taxes a) Fees exclude all taxes, duties, and similar assessments. b) You are responsible for all applicable taxes arising from Your purchase of the Service, except for Netra's income taxes. c) You shall provide valid tax exemption certificates if claiming exemption.

4.3. Payment Terms a) Late payments incur interest at a rate of 1.5% per month or the maximum legal rate, whichever is lower. b) Netra may suspend Service access for payments over 45 days late, after providing You with written notice. c) You must dispute any charges in writing within 30 days of the invoice date. d) Undisputed amounts must be paid while disputes are resolved.


5. Service Levels and Support

5.1. Service Level Agreement (SLA) a) Netra commits to 99.5% monthly uptime. b) Uptime excludes scheduled maintenance with 48-hour prior notice. c) "Uptime" for the purpose of this SLA means the percentage of time during a calendar month that the core functionalities of the Service are operational and accessible to Customer, excluding scheduled maintenance periods. d) In the event Netra fails to meet the 99.5% monthly uptime commitment, Customer will be eligible for service credits, calculated as: 1 day of credit applied against future invoices for every 0.1% below the 99.5% target uptime for the affected month. The maximum credit issued in any given month shall not exceed 10% of the monthly subscription fee for that month. Service credits are Your sole and exclusive remedy for any downtime or Service availability issues.

5.2. Technical Support a) Email support is available 9 AM-5 PM EST, Monday-Friday. b) Maximum 4-hour initial response time for critical issues. c) Support is provided in English only. d) Additional support packages may be available for purchase, as specified in Your Subscription Form.

5.3. Maintenance a) Scheduled maintenance will be performed during off-peak hours to minimize disruption. b) Emergency maintenance may be performed as needed, with notification sent promptly. c) Notifications will be sent for all maintenance windows.


6. Privacy and Security

6.1. Data Security a) Netra implements SOC 2 Type II certified security controls. b) Regular third-party security audits are conducted. c) Customer Data is protected with encryption in transit and at rest. d) Robust access controls and authentication requirements are enforced.

6.2. Data Processing a) All data processing complies with applicable data protection laws. b) Netra will not use Customer Data for AI training purposes. c) No unauthorized third-party access to Customer Data will be permitted. d) In the event of a confirmed data breach involving Customer Data, Netra will notify You within 48 hours of becoming aware of the breach, providing relevant details about the incident, including, to the extent known, the nature of the breach, the type of data affected, the approximate number of data subjects concerned, and the measures taken or proposed to be taken to address the breach.

6.3. Privacy Compliance a) Netra's Privacy Policy is incorporated by reference into these Terms. b) Netra complies with GDPR and CCPA where applicable. c) A Data Processing Agreement (DPA) is available upon request for customers requiring it.


7. Term and Termination

7.1. Term a) The initial term of Your subscription is specified in Your Subscription Form. b) Unless otherwise specified in Your Subscription Form, the Service will automatically renew for successive 12-month periods ("Renewal Term") following the initial term. c) Either party may prevent automatic renewal by providing written notice to the other party at least 60 days prior to the end of the then-current term.

7.2. Termination a) Either party may terminate this Agreement for convenience by providing 30 days' written notice to the other party. b) Either party may immediately terminate this Agreement upon written notice if the other party commits a material breach of these Terms (e.g., Your non-payment of undisputed fees for more than 45 days, or Our failure to provide the core Service functionality for an extended period), provided that the breaching party fails to cure such breach within 15 days after receiving written notice thereof from the non-breaching party. c) Either party may terminate this Agreement immediately upon written notice in the event of the other party's insolvency or bankruptcy. d) All fees immediately become due and payable upon termination or expiration of these Terms.

7.3. Post-Termination a) Your access to the Service will be terminated within 24 hours of the effective date of termination or expiration. b) All Customer Data will be deleted from Netra's production systems within 30 days following termination or expiration of the Service, unless otherwise required by applicable law or legitimate business purpose (e.g., audit trails, backups for disaster recovery within industry-standard retention periods). Netra is not responsible for any data loss occurring after this period. c) All confidentiality obligations shall survive termination or expiration of these Terms. d) For a period of 30 days following the effective date of termination or expiration, You may request a reasonable export of Your Customer Data in a standard, commonly used format (e.g., CSV or JSON), as available through the Service or as otherwise agreed upon by Netra. After this 30-day period, Netra will have no obligation to provide Customer Data.


8. Liability and Indemnification

8.1. Limitation of Liability a) To the maximum extent permitted by applicable law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business interruption, or goodwill, arising out of or in connection with these Terms or the Service, even if advised of the possibility of such damages. b) Each party's total cumulative liability arising out of or related to these Terms shall not exceed the fees paid by Customer to Netra for the Service in the 12 months immediately preceding the event giving rise to the claim. c) The limitations of liability set forth herein shall not apply to liability arising from a party's gross negligence, willful misconduct, or a party's indemnification obligations hereunder. d) Nothing in these Terms limits or excludes either party's liability for intellectual property infringement.

8.2. Indemnification a) Customer Indemnification. You agree to indemnify, defend, and hold harmless Netra, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) Your Customer Data, including any claim that Customer Data violates any third-party rights or applicable laws; or (ii) Your or Your Authorized Users' breach of Section 2.2 (Restrictions) or Section 3.3 (Data Compliance). b) Netra Indemnification. Netra agrees to indemnify, defend, and hold harmless You from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of a third-party claim alleging that the Service, as provided by Netra, infringes any valid United States patent, copyright, or trademark. This indemnification obligation does not apply to claims arising from: (i) Your use of the Service in combination with software or hardware not provided by Netra; (ii) modifications to the Service not made by Netra; or (iii) Your continued use of the Service after being notified of a claim or potential claim. c) Procedure. The indemnified party shall provide prompt written notice of any claim to the indemnifying party and shall cooperate with the indemnifying party in the defense of such claim. The indemnifying party shall have the sole control over the defense and settlement of any such claim, provided that any settlement requires the indemnified party's prior written consent if it imposes any obligation on the indemnified party or admits any liability on its part.


9. Governing Law and Disputes

9.1. Governing Law. These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

9.2. Dispute Resolution. a) Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by mandatory binding arbitration in New York, New York. b) The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. c) Each party shall bear its own legal costs related to the arbitration. d) Both parties waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.


10. Miscellaneous

10.1. General Provisions a) You may not assign or transfer these Terms or any rights or obligations hereunder without Netra's prior written consent. Netra may assign or transfer these Terms without Your consent. b) Neither party shall be liable for any failure or delay in performance under these Terms (other than for payment obligations) for causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. c) All notices required or permitted under these Terms shall be in writing and shall be deemed effectively given upon: (i) personal delivery; (ii) the second business day after mailing by certified or registered mail, postage prepaid, return receipt requested; (iii) the first business day after sending by reputable overnight courier (e.g., FedEx or UPS); or (iv) the first business day after sending by email to the legal contact email address provided by each party in the Subscription Form or as otherwise updated in writing. Notices to Netra should be sent to legal@netra.technology and to Customer at the address/email provided in the Subscription Form. d) No failure or delay by either party in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy.

10.2. Amendments a) Netra may update these Terms from time to time by providing You with 30 days' prior written notice. b) For material changes to these Terms, Netra will require Your affirmative consent. c) Your continued use of the Service after receiving notice of non-material changes constitutes Your acceptance of the updated Terms. d) If You find any changes unacceptable, You may terminate Your subscription as per Section 7.2.a.

10.3. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.

10.4. Electronic Acceptance. You acknowledge and agree that by clicking "I Agree," "Accept," or similar buttons or by accessing or using the Service, You are electronically signing and entering into a legally binding agreement with Netra, and You intend for Your electronic signature to be as binding as if You had signed this Agreement in ink.


By using the Service, You acknowledge Your acceptance of these Terms. Questions about these Terms should be sent to legal@netra.technology.